How would I get capability for SLA breach to send to slack channel?

  • 17 May 2022
  • 1 reply

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Currently there is a way for an automation that allows for Slack to push to a channel off of a breached SLA, however this is only possible in the legacy slack app.

The legacy slack app only allows you to push to the first 200 channels it lists in the API, not necessarily the new channels that you add. So I would like this capability to exist in the newer slack app so I can actually access the new channels.

1 reply

Userlevel 6
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Thank you for your question @ptoridactyl . I’m tagging @Juliana Rozario who can possibly help with this :)