To integrate your Freshdesk Support Center into your website solely for FAQs, you have a few options. You can set up a subdomain and modify the CNAME, but editing the template can be challenging, especially if you want to include your website's header and footer. Alternatively, you can use the API to fetch content from Freshdesk while keeping features like the search bar and feedback question, though this might require some customization. Another option is using an iFrame, although it may not provide the most visually appealing integration. Considering your preferences and technical capabilities, it's best to weigh these options and choose the one that aligns most closely with your needs and resources.
Integrating Freshdesk support pages in your website is a great way to provide your customers with easy access to support resources. Freshdesk is a popular customer support software that allows businesses to create customized support pages with helpful resources such as FAQs, knowledge base articles, and support tickets. By integrating Freshdesk support pages into your website, you can provide a seamless and consistent support experience for your customers. This integration can also help reduce the number of support requests by providing customers with self-service resources they can use to resolve issues on their own. Freshdesk offers a range of integrations and customization options, making it easy to tailor the support experience to your business needs.