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Invalid API key was given

  • October 9, 2020
  • 1 reply
  • 71 views
D
Apprentice

On every ticket's action I receive the following message:

"Invalid API key was given..."

Please see attached file.


Does anyone ever had the same error?


Thank you and best regards

Dario

freshdeskinvalidapikey_50892.png

    1 reply

    Keer
    Community Debut
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    • Keer
    • Community Debut
    • January 20, 2021

    Hi @dario.soffiati, 

    As far as I have seen the error comes up when the API key used to validate one of the apps installed is invalid. Upon checking, I could see that this issue has been resolved over the ticket you’ve logged. 

     

    Should you need any further help, let us know and we’d get back to you in a jiffy. 

     

    Cheers!

     

    Cheers, Keer, Freshworks Community Team
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