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Hi there,

I receive an 'Invalid JSON' error when trying to create a ticket using JSLint validated JSON via the API.

Please see for reference:

{
	"description": "Test",
	"subject": "Testing Country Tags, Please Ignore",
	"email": "test@test.com",
	"status": 2,
	"priority": 1,
	"tags": ["United Kingdom"]
}

The contents of 'description seem to have no impact on this error.


Could you help me with this, please?

Hi, Isabella.


The content you have shared here seems to be in valid "JSON" format. I have raised a ticket to discuss this at length.


You'll hear from us soon.


Thanks.

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