Is it possible (especially via APIs) to get one of the following
- if a ticket is merged and to which ticket
- all the tickets that have been merged into the current ticket
Question
List all tickets merged in primary ticket
Hi
If you are okay with automatically merging tickets based on certain conditions, you can use the “Automerge” app to automatically merge them because this app will also update a custom ticket field with the ID of the merged tickets. Then I guess it would be possible to retrieve the field data via API
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