I have an automation that it has been working great, I added an action to the end of the actions already in the automation to trigger a webhok.
The first action is happening correctly, the second action is not, is there a log to see why is this happening?
Hello
Greetings :)
We have been made aware that you have made changes to an Automation rule in your Account, but it appears that it is not functioning as expected.
To assist you better, may we kindly request that you send us a DM with a full page screenshot of the Automation rule you have created, as well as a screenshot of the Ticket where this rule did not execute.
This will enable us to investigate the matter further.
Alternatively, you may also send an email to support@freshdesk.com with the requested details. We would be more than happy to help you with this.
Happy Freshdesking!
you will have to use something to test your rest URL and message to ensure your inbound connection is properly accepting the format or givign you an error message. Try something like postman
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