After I select/drag the zip file which I need to upload the Save button is still grey and not enabled.
Need help since this is on the portal.
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Hi Team, based on our team analysis
You are trying to upload is not a valid FDK app zip and it should be packed using FDK.
If you still face issues after using correct methods , please do reach put to us.
Please do refer our documentation for more details https://developers.freshworks.com/docs/app-sdk/v2.3/freshservice/app-development-process/#validate-and-pack-the-app
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