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After I select/drag the zip file which I need to upload the Save button is still grey and not enabled.

Need help since this is on the portal.

 

@Srikanth.Reddy can you please help?


Hi Team, based on our team analysis 

 

You are trying to upload is not a valid FDK app zip and it should be packed using FDK.

If you still face issues after using correct methods , please do reach put to us.

 

Please do refer our documentation for more details https://developers.freshworks.com/docs/app-sdk/v2.3/freshservice/app-development-process/#validate-and-pack-the-app

 

 


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