Hi all,
Is there any way to automatically import new users from the Google directory to Freshservice as requesters without doing it manually by CSV?
Thanks,
Effi
Question
Import requesters from Google directory automaticaly
+14Hello,
You have looked at Integrating your Freshservice account with Google Contacts : Freshservice ?
Solution consultant @ synerity.eu, A new error is always a sign of progress!
+2Hi there,
If you need to transfer all Gmail data, then you can run a Gmail to Freshdesk data migration. In such a way, you can migrate users, contacts, and emails at the same time.
To omit data duplication, you can request a filter to leave specific records behind. If your team continues using Gmail during data migration, you can pick up a needed support plan with Delta migration.
I hope it can be useful for future migrations.
Best regards,
Tetiana
+1Hello Effi,
Did you found out a relevant solution to sync Requesters with your Google directory?
For information, there is also this plugin available : https://www.freshworks.com/apps/freshservice/sync_gsuite_users/
Best,
Matthieu
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