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When will a current vCenter version be supported by Freshservice Cloud Discovery - VMware Vcenter?

  • February 20, 2024
  • 3 replies
  • 133 views
msconfig87
Skilled Expert
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Currently only version 6.5 & 6.7 are supported by the Freshservice Cloud Discovery- VMware Vcenter.
They are from 7 years ago (15 Nov 2016) !!

We are on vCenter version 8.0 Update 2a and the Cloud Discovery Module cannot connect to the server due to an error. I opened a ticket [#15001898] with FreshService and they told me that is because only the old vCenter is supported.

The engineering team has provided an update on this.
  • We have extended our support till 7.0.3 version. However, the compatibility on vSphere Client version 8.0.2 has not yet been tested and confirmed on our end yet.

When will you update?

C
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    cherif25024
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3 replies

Chris.Armitage
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  • Chris.Armitage
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  • 5 replies
  • September 12, 2024

this does seem mad considering 6.7 was not support since 2022…… you have to wonder just what freshworks is up to with not keeping up tbh

msconfig87
Skilled Expert
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  • msconfig87
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  • 136 replies
  • September 12, 2024
Chris.Armitage wrote:

this does seem mad considering 6.7 was not support since 2022…… you have to wonder just what freshworks is up to with not keeping up tbh

I guess they will add it to an add-on made together with the purchase of Device42 and then make you pay for it  😋

Chris.Armitage
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  • Chris.Armitage
    Chris.Armitage
SimonSShaw
Community Debut
  • SimonSShaw
  • Community Debut
  • 1 reply
  • October 30, 2024

Please update this Freshservice ! On 8.0.2 here.

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