>> Is it possible to retrieve the ticket list from a

requester including the notes of each ticket? The way I made it was by

getting the list and then doing one request for each ticket to get the

notes. But that's not very efficient. Could I do something else?

We do not give the note details in our ticket listing API

for performance reasons. The only recommendation I can suggest you is

to add caching at your end to the approach you are currently taking.

>>

I'm having another problem when trying to create a note to a ticket. It

is giving me http code 500. The ticket_id should be the display_id or

the real ticket_id?

It is the display_id.