Dear all,
how do you create a ticket via API? I carefully read the docs, and I am also able to retrieve ticket information via API, but had no luck creating a ticket so far.
Posting the following request results in a status 200 response, but does neither return a JSON string nor create a ticket:
Accept: */* Accept-Encoding: gzip, deflate Content-Type: application/json Authorization: Basic [hash removed] Accept-Language: de-de { "helpdesk_ticket": { "description": "My problem is this...", "email": "sample@somewhere.org", "priority": 1, "status": 2, "subject": "Creating a test ticket" } }
Any pointers welcome :)
rgds
Lutz