How can i customize the ticket status list in customer portal?
Seems that {% snippet ticket_list %} embeds it into the screen, but it cannot be modified. I want to show more information per row.
Any idea?
Thanks
How can i customize the ticket status list in customer portal?
Seems that {% snippet ticket_list %} embeds it into the screen, but it cannot be modified. I want to show more information per row.
Any idea?
Thanks
Hi,
I have tried to list the tickets in liquid code but gives only 10 results.
{% for ticket in tickets %}
{{ticket.id}}
{% endfor %}
After that, I have added the paginate function, but it doesn't work.
{% paginate tickets by 150 %}
{% for ticket in tickets %}
{{ticket.id}}
{% endfor %}
{% endpaginate %}
Please suggest some ideas to list all tickets in custom view.
Hi,
I have tried to list the tickets in liquid code but gives only 10 results.
{% for ticket in tickets %}
{{ticket.id}}
{% endfor %}
After that, I have added the paginate function, but it doesn't work.
{% paginate tickets by 150 %}
{% for ticket in tickets %}
{{ticket.id}}
{% endfor %}
{% endpaginate %}
Please suggest some ideas to list all tickets in custom view.
I made this:
<div id="ticket-list">
<div class="c-list">
{% for ticket in tickets %}
{% if ticket.group.name == "######" %}
<div class="c-row c-ticket-row">
<span class="status-source sources-detailed-portal" title=" {{ticket.source_name}} ">
</span> <span class="label-status-pending label label-small">{{ticket.requester_status_name}}</span>
<div class="ticket-brief">
<div class="ellipsis">
<a class="c-link" href="{{ticket.url}}" title="test">{{ticket.subject}}</a>
</div>
<div class="help-text">
Made on <span class="emphasize">{{ticket.created_on}} Agent: {{ticket.agent.name}}</span>
</div>
</div>
</div>
{% endif %}
{% endfor %}
</div>
</div>
You can determine the if statement yourself if I am right. If that is not the case, please let me know so I can help you.
Use this url if you have multiple portals: {{ticket.portal_url}}
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