I
am configuring my DKIM settings and I would like to ask,
Who will give me the
CNAME entries that would have to be added on my DNS, is it freshdesk or do i need to create them from somewhere , manually?
if it's the latter, where do i get them?
I'm already done setting up my email settings (support email etc.)
Thanks.
+9
Hello Wendell!
Once you configure DKIM under Admin > Emails > Advanced settings > Configure DKIM, four CNAME records would be automatically generated by the system for a specific domain. This in turn needs to be added in your DNS provider so as to verify the records. Refer to this article to get detailed insights on the same.
Cheers! :)
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