Dear Freshdesk Team,
I'm having trouble getting verification emails for my Agents to enter to the account. To be honest, there isn't any emails going out. Like if a customer created a tickets, he doesn't get an email.
I need help
Dear Freshdesk Team,
I'm having trouble getting verification emails for my Agents to enter to the account. To be honest, there isn't any emails going out. Like if a customer created a tickets, he doesn't get an email.
I need help
Sorry to hear that,Jordan. I'll have this converted into a private ticket and one of our support heroes will get in touch with you for further troubleshooting.Not to worry, we can get this sorted at the earliest possible :)
Cheers!
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