IIRC you guys were looking for a designer, please have him or her look at your emails as an area to improve on.
Here's a screenshot of the email that I receive from an update on a forum here:
It doesn't look professional, it's a mess and doesn't really help anybody.
First, at least add a link to the forum, so we can get there, it should be a link at "Widget in context with page". There should be an additional blank line right after that, before the "Admin wrote the following and add a : at the end of the line.
Now, quote the content that was written ("It would.. types.").
From this email, I couldn't figure where it was coming from and how to go there. As the result, I can't reply and can't be bothered to look it up.
Thanks!