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I keep trying to put a picture in as my profile picture but it’s not working?

  • November 5, 2019
  • 2 replies
  • 325 views
P
Apprentice
It won’t show the profile picture I changed it to (on here).

    2 replies

    A
    Active Contributor
    • antony.pain
    • Active Contributor
    • November 15, 2019

    Does your picture match one of these file types?


    image


    Also, on web there's often a pretty small file size limit. I'd recommend making sure your picture is less than 500Kb if you can. That means no swanky .raw pictures with your DSLR unfortunately ;) Good luck!


    A
    Community Debut

    Hello Black Rock Shooter,


    Does the issue still persist? If yes, please drop in an email to support@freshdesk.com. Our support heroes would have this investigated for you.


    Cheers!

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