Keep on asking for email verification

  • 23 September 2019
  • 0 replies


I'm an admin for FreshDesk at my organization. Our email is supported by GSuite.

At this moment, all agents including me keep on getting notification to verify our email (at the top of the portal) even though he have clicked the link given in the verification email.

As admin, I cannot turn on the notification email menu

Requesting your assistance on this.


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