Does anyone know if in the free version if their is a way to create multiple separate tickets? let me explain.
we have the current help desk ticket entry with the normal tabs, hardware,software,phone,etcc.etcc
Now i am being asked if their is a way to create a separatee form for just ordering supplies?
We don't want to use the original ticket we created but would prefer a second ticket creation based upon custom fields.
this is not a problem, the application has been working great since we went with you guys and gals, great product.!