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Hi just wanted to share some problems we've run into recently and with workarounds (if they exist).


*Not able to save changes made in the HTML editor.

Workaround: Switch back to WYSIWYG before saving and make sure you are using Chrome for your browser


*Near impossible to edit a page as every action takes 1 minute and often there are timeouts.
Workaround: This is probably caused by extra <p> p tags added to the end of your page and sofar the only workaround we found is to create a new page.

*Extra p-tags added to your HTML which are not possible to delete
Workaround: No workaround exists as even creating a new page will only help for a certain time. Freshdesk are aware of this and apparently they will try and fix it in their next release.


Good news. Freshdesk fixed the problem of saving in HTML editor which basically fixes the other problems as well.