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Hi,

Can the device agent check service statuses like enabled/disabled?

It would be great if we can have a reports then?

 

Kind regards,

 

David

 

Hi.

I understand you are referring to the FreshService Discovery Agent:

Freshservice Discovery Agent Overview : Freshservice

Being this the case, sadly it won’t.

 

For this matter, you need to use Monitoring Tools:

Monitoring Tools Integration : Freshservice

And better if integrated with Service Health Monitoring:

Define and monitor services using Service Health Monitoring : Freshservice

 

But this sounds like a great Idea.

 

If you decide to submit the Idea, please share it so we could vote for it.

Freshworks Ideas | Freshworks Community

 


Hope this helps.

 

Regards,


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