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CSV from Service Request Details


michaelmartel
Skilled Expert
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I’d like to be able to create a CSV file from details from a Service Request. Any apps or tricks to accomplish this?

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4 replies

keefe.andrews
Skilled Expert
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You can use analytics to get high level information on SR items. The Tabular view or using view underlying data could get you a table that can be sent via CSV. Example screenshot below

 

 


michaelmartel
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  • June 1, 2023

Thanks, that’s useful.


zachary.king
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  • June 2, 2023

Hello @michaelmartel, I usually find myself writing some python scripts to grab data using the Freshservice API and dumping that into a CSV file.

Hope that helps.


michaelmartel
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  • June 2, 2023
zachary.king wrote:

Hello @michaelmartel, I usually find myself writing some python scripts to grab data using the Freshservice API and dumping that into a CSV file.

Hope that helps.

Thanks, I’ll check it out.

 


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