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I’d like to be able to create a CSV file from details from a Service Request. Any apps or tricks to accomplish this?

You can use analytics to get high level information on SR items. The Tabular view or using view underlying data could get you a table that can be sent via CSV. Example screenshot below

 

 


Thanks, that’s useful.


Hello @michaelmartel, I usually find myself writing some python scripts to grab data using the Freshservice API and dumping that into a CSV file.

Hope that helps.


Hello @michaelmartel, I usually find myself writing some python scripts to grab data using the Freshservice API and dumping that into a CSV file.

Hope that helps.

Thanks, I’ll check it out.

 


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