I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
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FreshService asset management limit
Best answer by Daniel Söderlund
MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
+12MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Hi.
FreshService comes with a base availability of 100 assets.
If you need more, they are sold in packages of 500 assets.
Regards,
Elvis.
+1FreshService asset management allows businesses to track and manage IT assets efficiently. However, it comes with certain limitations, including restricted asset types and management features based on the plan chosen. For example, is 0906 globe or smart customers might face unique constraints regarding asset handling and integrations.
+14MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
Solution consultant @ synerity.eu, A new error is always a sign of progress!
1 person likes this
Daniel Söderlund wrote:
MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?
+14MariamP wrote:
Daniel Söderlund wrote:
MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?
yes, Freshworks only charge if they do the transformation of the information on the asset and adds it to Freshservice
Assets added using CSV or the Intune app are not charged for of today , the may change that but I haven’t heard anything about it.
One month later and this aged like milk.
Asset package has increased in price + the separation between managed and unmanaged assets will be removed. A pure money grab. Quite disappointing.
+14itconforma wrote:
One month later and this aged like milk.
Asset package has increased in price + the separation between managed and unmanaged assets will be removed. A pure money grab. Quite disappointing.
:(
Yep, this now unfortunately includes all assets - including those uploaded by CSV. So OPs example of 2000 Intune assets via CSV will now require 4x assets packs to cover. Seems like money grab
Daniel Söderlund wrote:
MariamP wrote:
Daniel Söderlund wrote:
MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?
yes, Freshworks only charge if they do the transformation of the information on the asset and adds it to Freshservice
Assets added using CSV or the Intune app are not charged for of today , the may change that but I haven’t heard anything about it.
1111111
zoexiao wrote:
Daniel Söderlund wrote:
MariamP wrote:
Daniel Söderlund wrote:
MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?
yes, Freshworks only charge if they do the transformation of the information on the asset and adds it to Freshservice
Assets added using CSV or the Intune app are not charged for of today , the may change that but I haven’t heard anything about it.
1111111
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zoexiao wrote:
zoexiao wrote:
Daniel Söderlund wrote:
MariamP wrote:
Daniel Söderlund wrote:
MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?
yes, Freshworks only charge if they do the transformation of the information on the asset and adds it to Freshservice
Assets added using CSV or the Intune app are not charged for of today , the may change that but I haven’t heard anything about it.
1111111
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zoexiao wrote:
zoexiao wrote:
zoexiao wrote:
Daniel Söderlund wrote:
MariamP wrote:
Daniel Söderlund wrote:
MariamP wrote:
I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?
if so, what’s the initial limit?
Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe.
Assets added by external sources like CSV, Intunes do not count.
Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?
yes, Freshworks only charge if they do the transformation of the information on the asset and adds it to Freshservice
Assets added using CSV or the Intune app are not charged for of today , the may change that but I haven’t heard anything about it.
1111111
222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222
333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333
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