How to create a dependent field in service item? Check box for access.

Look into business rules inside the admin options.

First you create all the fields in the service article, uncheck the “show requester” checkmark for the ones that should only be visible based on a condition.

In the business rules you then can create the specific conditions (in you example condition would be if the checkbox for this field is checked) for when specific fields should be visible (and if they should be hidden again if the condition is not met anymore).

To manage field visibility in service articles, explore the business rules within the admin settings. Here's a step-by-step approach:

1. Create all necessary fields in the service article. For fields that should be conditionally visible, uncheck the "show requester" option.
2. Navigate to the business rules section in the admin panel.
3. Set up specific conditions for field visibility. For example, you might create a rule where certain fields become visible only when a checkbox labeled "Purchasing Life Jackets" is ticked.
4. Define actions for when conditions are met or not met. For instance, when the "Life Jackets" checkbox is selected, you could make fields like "Size Range" and "Buoyancy Rating" visible.
5. Add another layer of specificity for baby safety. If a "Baby Life Jackets Safety" option is selected, additional fields like "Infant Weight Range" and "Head Support Features" could appear.
6. Ensure that fields are hidden again when conditions are no longer met. In our example, if the life jackets or baby life jackets safety checkboxes are unchecked, the related fields would become hidden.

This approach allows for dynamic form behavior, enhancing user experience by showing only relevant fields based on specific conditions. It's particularly useful for safety-critical items like life jackets, where different types (adult vs. baby) require distinct sets of information, ensuring that customers receive all necessary details for making informed decisions about water safety equipment.