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Question

Purchase Order Line Limits?

  • February 17, 2025
  • 1 reply
  • 11 views

This was not communicated when we bought into this product, but apparently there is a limit on how many lines you can add to a purchase order?

Because of the way the PO Receiving process works, I have to expand multi item lines out into individuals instead of consolidating them or I won’t be able to then assign them individually once they are received. Which is an entirely different issue...why would I receive 5 print heads and then assign them all to the same printer. But I can’t even do that at this point because I have to expand out each line item to its individual assets and the PO line item limit is now 15? 

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  • Skilled Expert
  • 12 replies
  • February 27, 2025

There is a hard limit of 15 line items per PO. And yes, we discovered this limitation the same way you did; through using it.

 

We've submitted some fix/enhancement requests to Freshworks regarding the PO module (2 years ago), but it appears these aren't being prioritized. This may be due to limited adoption and usage of this feature across their customer base. Despite this, our organization relies heavily on the PO module, and it would benefit significantly from UX improvements.


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