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Hi,

Is it possible to run an automation when adding a tag to a ticket?

I noticed that adding a tag does not run the Ticket is modified-trigger.

Thanks

Hi @kl-edwin 

Hope you are well.

Thank you for reaching out about this, Right now we do not have this as an option in Event Node. We are bringing something very similar in the future. We have this on our Roadmap. So when a Tag is added/updated, It would act as a triggering point for the Workflow.

Thanks and Regards,

Amy

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