It would be really useful to expose Okta Groups to FreshService to help with logic, for example when deciding Requester Group membership and driving Business Rules. Currently we’re having to map fields as SCIM attributes and use that to drive logic but this creates unnecessary attributes, and in some instances requires new fields creating in Okta.
Expose Okta Groups in FreshService
+4
+14I would recommend checking out idas and if you can’t find create a new one for this . Recommend be on the Roadmap webinar, there have been talks about mapping AD groups.
Solution consultant @ synerity.eu, A new error is always a sign of progress!
1 person likes this
+4I thought I’d posted this in ideas but apparently not 😅
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