Hi All,
I am having trouble creating a POST request to create an Onboarding ticket using PowerAutomate. I follow the API guidance but get a 404 server not found. I am using the end point provided by the documentation: https://MyDomain/api/v2/freshservice.onboarding_requests
Would anyone be able to give guidance on where the issue might lay?
Many thanks
I don’t have familiarity with PowerAutomate specifically but the API documentation for Freshservice notes this as the endpoint: https://YourDomain/api/v2/onboarding_requests
Have you tried this to see if you get a successful API call?
Make sure that you’re using the customer domain provided to you by Freshservice and not a custom domain.
Example: yourcompany.freshservice.com
As noted above your endpoint looks incorrect. I haven’t seen any endpoints in the API documentation that end with “freshservice.”.
I would also recommend using postman to test API calls before moving them into an environment like power automate or freshservice workflow automator.
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