When a new ticket is created in FreshService, can it be automatically copied over to a SharePoint Online list?

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When a new ticket is created in FreshService, can it be automatically copied over to a SharePoint Online list?

Hi there

When a new ticket is created in FreshService, can it be automatically copied over to a SharePoint Online list (to be added as an item there)? How?

Thank you.

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You can use webhooks in workflow automator to get this to work, or you could use MS Power Automate and the freshservice connector. Lastly, you could build a custom application using javascript and installing it through the developer portal to your instance of freshservice.

Take care,

Zach

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