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Question

Auto create ticket from contract screen


I’m looking for a way (workflow or alert) to auto create an incident or service request that's attached to the contracts > contractor feature when a contract is set to expire. 

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4 replies

Ok.


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  • Apprentice
  • 2 replies
  • August 5, 2024

I’m also wanting this feature. I’d like to have an incident/ticket get created upon a Contract Expiry Notification being sent. Workflow Automator does not seem to support Contracts at this time. Freshworks please fix! :)


  • Community Debut
  • 2 replies
  • March 24, 2025

I would also like this. Entering our e-mail for Freshservice as the reminder e-mail address does not work either and no ticket is created.


Daniel Söderlund
Skilled Expert
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FW has said on the road map sessions that hey are working on adding automations to all modules. 
First out was the project module. 


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