Linking to a closed tracker? | Freshworks Community

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Linking to a closed tracker?

Is it possible to link to a closed tracker or is the closed tracker reopened automatically when linked to?

I cannot try this because my trial has expired.

Thanks,

Sarah

Page 1 / 1

Hello Sarah,

You can link as many tickets to a closed tracker but currently you'd not be able to re-open the tracker tickets with the help of an automation rule.

Cheers!

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