Skip to main content
Visit Freshworks.com Visit Freshworks

Is it possible to link to a closed tracker or is the closed tracker reopened automatically when linked to?

I cannot try this because my trial has expired.


Thanks,

Sarah

Hello Sarah,


You can link as many tickets to a closed tracker but currently you'd not be able to re-open the tracker tickets with the help of an automation rule.


Cheers!

Terms of Use