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Linking to a closed tracker?

  • November 27, 2018
  • 1 reply
  • 20 views
S
Contributor

Is it possible to link to a closed tracker or is the closed tracker reopened automatically when linked to?

I cannot try this because my trial has expired.


Thanks,

Sarah

    C
    This topic has been closed for replies.

    1 reply

    aravind.sundararajan
    Freshworks Product Expert
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    Hello Sarah,


    You can link as many tickets to a closed tracker but currently you'd not be able to re-open the tracker tickets with the help of an automation rule.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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