Question

Microsoft Adctive directory - Orch

  • 20 August 2023
  • 1 reply
  • 46 views

Hello,

we have a workflow that it’s basically a Create user Workflow for microsoft active directory (on premise). Suddenly yesterday we noticed that it’s not working anymore, we checked the entire workflow and server config, nothing changed, the ports are open, the orch connects to the server etc.... The freshservice logs says that the user has been created but actually it’s not created. If someone had same problem let me know if there is any solution to this.

It’s not something really complicated, it worked with no problems for months.


1 reply

Userlevel 7
Badge +11

Hi.

This has not (yet), hopefully,  happened to us, but things that come to my mind: the authentication certificate in the AD may have expired. Do you have any CA in your environment?

 

Regards,

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