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Question

How to calculate the total amount of deal for subscription product?

  • December 23, 2022
  • 4 replies
  • 194 views

gwjang
Apprentice
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When  I add the below data to the deal, the amounf of the deal  is  1000 instead of 10000.

  1. Product : A
  2. Unit Price : 1000
  3. Unit : 1
  4. Pricing Type :Subscription
  5. Billing Cycle : 10

I need some advice about that.

Thnaks.

 

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4 replies

Aishwarya Parthasarathi
Top Contributor
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Hello, 

Greetings from the Freshworks community! 

The number of billing cycle will not multiply the deal value, however, the quantity of the product will only multiply the overall deal value. 

Please find the above screenshot for reference. The number of billing cycle is only to indicate the subscription duration. 

I hope this helps. Please do let me know in case of any further queries. 

Have a good day! 


gwjang
Apprentice
Forum|alt.badge.img
  • Author
  • Apprentice
  • 1 reply
  • December 27, 2022

Glad to your kind answer.

But, I recommend the logic of deal value calculation uses both quantity and billing cycle.

Because, in subscription billing, quantity is considered as monthly billed quantity in gegeneral.

The current logic is not unreasonable, but I want it to be more intuitive.

 

Happy NY!


Aishwarya Parthasarathi
Top Contributor
Forum|alt.badge.img+8

Hello, 

Thanks for reverting back and for the feedback.  

I shall check with our team for the feasibility to enhance this feature. 

Happy new year! 


barnaclebarnes
Community Debut

@Aishwarya Parthasarathi We came up against this as well and it doesn’t make sense the way you’ve worded it.

Also this was posted by another user so that is 3 of us now who think the logic (or wording) here doesn’t make sense.

 


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