Employee Onboarding Fields

1. Log inot your freshservice instance
2. Open the admin pannel
3. Click on the Employee Onboarding module
4. Click on Step 1 - Adding Stakeholders
5. Click on HR
6. Click Continue in the botom right

You should now be able to add the fields as you would in the service catalog editor. 

I recomend removing the orignal name field. I discovered that if you rename the field it only changes the display name of the field. Later when that iunformaiton is presented in tickets it will still show the original field name. In my example above that resulted in:
Employee First Name:
Employee Prefered Last Name: 
An odd mismatch. I deleted and recreate the field and it resolved the issue but it requiered a bunch of the later work to be redone. 

Please return and let me know if this resolved the issue. 

Thanks!

Hello @moose-boost,

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Thanks in advance!

Tony Gambino wrote:

1. Log inot your freshservice instance
2. Open the admin pannel
3. Click on the Employee Onboarding module
4. Click on Step 1 - Adding Stakeholders
5. Click on HR
6. Click Continue in the botom right

You should now be able to add the fields as you would in the service catalog editor. 

I recomend removing the orignal name field. I discovered that if you rename the field it only changes the display name of the field. Later when that iunformaiton is presented in tickets it will still show the original field name. In my example above that resulted in:
Employee First Name:
Employee Prefered Last Name: 
An odd mismatch. I deleted and recreate the field and it resolved the issue but it requiered a bunch of the later work to be redone. 

Please return and let me know if this resolved the issue. 

I believe if you DELETE a field, it deletes the object itself. So all previous logged forms will no longer have that field in there...