Hi Kenyon,

In the “Create Tickets” section of the configuration of the Employee Onboarding module you can add the form fields in the parent ticket. If you hover over the parent ticket (the blue section, see screenshot), you can click on the pencil on the right side and add all the hire information fields here. Don't forget to click Save and raise a new ticket.

Kind regards,

Rutger Bockholts

Freshworks

Thank you!