Live Q&A session with CX expert Ft. Aswin Ayapparaj

Hello everyone! How’s it going? I’m really pleased to announce our third Q&A session which is focused on our CX suite of products. Please meet, CX Subject Matter Expert (SME) @Aswin Ayapparaj on Thursday, August 31st who will be hosting the session. The Q&A sessions are meant to be open-ended sessions where our community members can directly interact with our SME in a live session and ask anything related to the product - Whether it’s new features on the horizon, enhancements to our products, or the latest trends in the CX industry! But first, I’d love to introduce Aswin and share a little more about him below: Aswin Ayapparaj Lead, Customer Success EngineeringFreshworks Aswin Ayapparaj is a Lead Customer Success Engineer and an SME in CX at Freshworks, with 7 years of experience in various roles, including Support, Technical Account Management, Operations, Team Management, and Customer Success. He has a deep understanding of customer dynamics across different sectors, such as Finance