Community Matters Ep. 2: Reimagining ITSM with Online Communities
We’re back with Episode 2 of Community Matters, a series of Fireside chats with industry experts to know more about the importance of online communities.
Episode 2: Reimagining ITSM with Online Communities
On August 26, 2021, IT Analyst, Stephen Mann
IT service management is continuously evolving. Organizations are taking steps to ensure meeting higher employee expectations, while adapting to workplace reconstruction. A critical piece of the puzzle, sometimes overlooked, involves sharing resources and engaging with peers to achieve efficiency. Join us for a fireside chat with IT analyst, Stephen Mann, in our second episode of ‘Community Matters’ as we reimagine the world of ITSM with online communities.
In the session, we discuss
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Digital transformation and new trends in the IT industry
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The importance of self-service and online communities
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Collaboration among peers and giving back to the ITSM community
Have questions for Stephen? Ask them here.
Details:
Thursday, August 26, 2021
8:30 AM PT/ 11:30 AM ET/ 9:00 PM IST
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