Hello
Time zone is set to (GMT+1:00) Paris in our Freshservice instead of (GMT+2:00) Paris. Has someone encountered the same issue ? Fresh support told me that they have raised the point to product team,….
(Note that users profile is correctly set to (GMT +2:00) Paris)
.Thank in advance for your reply
Hi,
Strange you right.
but as far as I can see, that doesn't change anything. If the BHs are well informed, the SLAs work well.
Hi
Thanks for your reply. I confirm the BHs are well informed but it did not reflect correctly on the on-call calendar. I have a one hour difference. It’s why I have supposed it’s due to the change to summer time and the time zone not correctly set.
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