AskAway is the most elegant way to show Questions and Answers in your Freshdesk support portal. The FreshTheme is a full-width, 2-column, black and white style layout and neatly displays answered questions vs unanswered questions in two separate piles.
The FreshTheme is great as-is for any Q&A centric forums where community engagement and participation is high. You can also customize the theme to showcase other forum types (like taken up Feature Requests vs open Feature Requests, or answered Problems vs unanswered Problems)
You can preview the preview the AskAway FreshTheme here.