Hello, Freshworks Community!
Join us for a live training session with Q&A. In just 45 minutes, we will demonstrate how to set up your Freshdesk-powered helpdesk. Follow along as our product experts guide you through the essential features to take your account live.
Don't miss this chance to master Freshdesk!
Agenda
- Product Showcase
- Step-by-step guided setup
- Adding your team
- Organizing your support team by creating groups
- Defining availability by setting up business hours
- Capturing context with ticket fields for efficient resolution
- Empowering customers to find answers with the knowledge base
Register Now:
https://www.freshworks.com/events/freshdesk-setup-webinar/
Date and Time:
Wednesdays 4 P.M. ET | Thursdays 4 P.M. IST | Venue: Virtual
Save your spot for this informative webinar, which is ideal for first-time users of customer service software who are trialing Freshdesk.
Cheers
Best
Shrivarshini