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Anyone using Assets (including Discovery Probe) and willing to talk with our team?


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Hello! We’re in the process of implementing the Assets module and would like to speak with teams who have already been using it for several years (especially if you’ve been using it to with the Discovery Probe). We’re focusing first on software assets. There seem to be a lot of different ways to configure Freshservice and track software assets. How do we use the below (including in combination with each other)?

  • Asset Types & Fields
  • Product Catalog
  • Software Fields
  • Contract Types
  • Inventory - All Assets
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4 replies

ekrasner
Community Debut
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  • Community Debut
  • 24 replies
  • October 3, 2023

@WongAmy yes, we are using the assets module, and I would be willing to speak to you about it.


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  • Author
  • Contributor
  • 3 replies
  • October 3, 2023

That would be great!!


afautley
Skilled Expert
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  • Skilled Expert
  • 194 replies
  • October 5, 2023

Hi @WongAmy i’d be happy to discuss too if you still need


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  • Author
  • Contributor
  • 3 replies
  • October 5, 2023

Yes, please! We want to talk with as many people as we can. Will send you a direct message. Thanks!


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