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We are getting started with Freshworks and looking to use the software to improve the performance of our organization. We are running a blog that helps people to buy best tall tents for adventures. Now the issue is my team is not able to properly keep the visitor's record. I just needed to know will Fresh work software resolve my problem by tracking my visitors?

Looking forward to you.

 

Thank you

Hello @SaraClay, we are glad to have you here as a part of Freshworks community. You can opt for Freshworks CRM tool using which you can track you visitors, their journey and preferances to give them personalized experience.  

Kindly sign up using this link https://www.freshworks.com/crm/features/event-tracking/ and find all steps on how to set the tracking code here. 

If you have any further queries, please get in touch with our CRM team and they’d be glad to help you further. Have a good day!

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