How to change the language of freshchat dynamically (on the fly)?

in order to set the language of freshchat during initialization, it is enough to specify

<script> window.fcWidgetMessengerConfig = { locale: "fr" } </script>

The documentation (https://developers.freshchat.com/web-sdk/v2/#multi-lang) says that in order to change the language dynamically, you should call

window.fcWidget.user.setLocale('en')

But when I do this, nothing happens. In the browser console, you can see that the function is called, but the chat does not change the language.

How to change the language correctly?

Join the Community or User Group to Participate in this Discussion

Join the Community