Hi,
in the “tickets lists” would be great if you add the option:
“Required Date and Time” field, so the column can be add shown see when the ticket is actually required.
Example: Tickets list (https://support.freshservice.com/en/support/solutions/articles/50000000126-understanding-ticket-views)
| Contact | State | Status | Priority | Assigned to | Created Date | Required Date and Time |
|---|
Thanks.
Literally the field “Required Date and Time”
To the tickets view:
This feature will significantly enhance efficiency by allowing for a quick overview of ticket request dates, eliminating the need to manually inspect each ticket and verify the relevant field or date.
Thanks.
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