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Agent on Windows Image


We would like to add the FreshService Agent to our Windows 10 image used for VMware Horizon. Are there registry keys, files, services, etc. that need to be removed or stopped prior to snapshoting the image for deployment?

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2 replies

Thierry
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  • March 22, 2024

Bjr 

Merci beaucoup pour l'information.

Cordialement 


jianna
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  • March 23, 2024

Before adding the FreshService Agent to your Windows 10 image for VMware Horizon, ensure no specific FreshService-related registry keys, files, or services are running. It's recommended to stop the FreshService Agent service on there offical website https://www.freshworks.comand check for any temporary files that might be created by the agent. This preparation helps create a clean snapshot for deployment.


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