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Customise Account Tier


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Hi,

Is it possible to customise the Account Tier dropdown fields that appear when editing a Company? I’ve had a look through the settings and search through the help and community but cannot find any reference to being able to do this.

Thanks Gavin

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Best answer by Soverton 9 May 2024, 20:36

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Under Admin Go to Customer Fields and hit the Companies tab.  You should be able to edit the fields there. 

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Thanks Soverton, that’s exactly what I was looking for.

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Hi @Gavin ITF,

 

Here is a Solution article which explains the same https://support.freshdesk.com/en/support/solutions/articles/203410-customizing-customer-fields#:~:text=Quick%20Guide%20to%20Creating%20Custom%20Company%20Fields

 

Happy Freshdesking!

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