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Question

How do I check which Freshdesk version?

  • April 30, 2024
  • 3 replies
  • 292 views

How do I check which version of Freshdesk I am currently running?

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3 replies

eeha0120
Skilled Expert
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  • Skilled Expert
  • 794 replies
  • April 30, 2024

Hi.

Do you mean this?

Product updates | Freshdesk by Freshworks

 

Regards,


Yusuf Ahmed
Community Manager
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  • Community Manager
  • 124 replies
  • May 11, 2024

Hi @phsolvd,

 

Good day to you. In Freshdesk, we don't have specific versions like traditional software; instead, we continuously update and improve the platform. However, if you're looking for the latest product updates and release notes, you can click on "Help and Support" within your Freshdesk account. There, you'll find information about any recent changes, updates, and new features.

You can also use Product updates | Freshdesk by Freshworks to access the same.  

 

Regards,

Yusuf Ahmed


julia.a
Skilled Expert
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  • Skilled Expert
  • 121 replies
  • May 21, 2024

If you mean what kind of plan you are on, you can check this under https://yourdomain.freshdesk.com/a/admin/subscription or https://yourdomain.freshdesk.com/a/admin/explore.


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