Greetings ​@JoKing. Thanks for reaching out to Freshworks community. 

I understand your request to archive the ticket template, but it is currently not possible to do so. As a workaround, you can create a dummy group and assign those ticket templates to it, allowing them to remain on the help desk without being visible to all users.

Here’s a screenshot for your reference:
 

I hope this helps. Feel free to let me know if you have any questions. 

Thank you.
Sujitha Dhanaseelan.
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service.

Yes, many platforms allow you to archive form templates for future use. You can either save them as drafts or export them to a file format (such as XML or JSON) for storage. Some tools also provide an 'Archive' or 'Save as Template' option, which allows you to easily access and reuse them later. It’s a great way to keep your templates organized and ready for when you need them again!