Good Day Team
I hope this mail finds you well. My name is Mandla from the Freedom Won support team. We have a problem with the summary information getting lost as soon as we merge tickets and would like your assistance with recovering this information on some of the tickets.
Please urgently assists.
+12Hi
This sounds like something that the support team should be able to help you with.
So, I’d suggest to submit a support ticket with Freshworks directly:
You can submit it via portal, via email, chat or phone, and they would be able to help you with that.
Regards,
Elvis.
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