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Question

Setting note default to public rather than private.


Trowe
Apprentice
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There are several web pages that I have found that tell how to do this and all of the suggested places to change this, that I have found don’t exist in the admin console.

Terry

 

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2 replies

eeha0120
Skilled Expert
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  • Skilled Expert
  • 730 replies
  • July 29, 2024

Hi.

Could you show some of them?

There may be some confusion on the data being looked for.

For instance, you tagged your post with FreshService, but you posted it on FreshDesk forum, which is a different solution from the same brand.

So, there’s a chance you may be looking to URLs related to FreshDesk but you may be using FreshService.

 

 

Regards,


Trowe
Apprentice
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  • Author
  • Apprentice
  • 1 reply
  • July 29, 2024

Sorry - wrong community.

Terry

 


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