I have problem with this API, I receive an empty object:
/api/v2/tickets/[id]/requested_items
Any idea, thanks!
I have noticed that for Service request, the placeholder for ticket.id returns me something like “SR-5” rather than the ID of the ticket which is for example “5”.
….reshservice.com/api/v2/tickets/{{ticket.id}}/requested_items
So it seems it gets converted to:
....reshservice.com/api/v2/tickets/SR-5/requested_items
Any idea?
Userlevel 7
+13
I have noticed that for Service request, the placeholder for ticket.id returns me something like “SR-5” rather than the ID of the ticket which is for example “5”.
….reshservice.com/api/v2/tickets/{{ticket.id}}/requested_items
So it seems it gets converted to:
....reshservice.com/api/v2/tickets/SR-5/requested_items
Any idea?
You need to use the placeholder for ticket ID. if you check in the list of placeholders you can see it a bit down the list.
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